Telephone service
24/7 telephone service and call center solution for the hotel and parahotels industry
In the world of hospitality, first-class service is paramount. At Reception Remote, we understand how crucial it is to provide guests with an unforgettable experience.
That's why we are proud to offer a professional 24/7 telephone service specifically for hotels.
Our team of highly qualified and experienced receptionists specializes in taking the answering service to a new level.
We know that first impressions count. That's why we rely on friendly and competent staff who greet your guests with a warm smile on the phone 24 hours a day.
What sets us apart from other providers is our ability to access your booking system directly upon request. This means we can accept bookings, check availability, and send confirmations in real time.
24/7 coverage and availability
We offer continuous availability for your business, meaning guests can receive support at any time. This also includes maintaining the PMS system, ensuring efficiency and smooth operation of your hotel.
Seamless and fast integration
We are operational within just 72 hours, allowing for rapid adaptation to the specific needs of each hotel. This minimizes downtime and ensures that the service is available as quickly as possible.
Long hours, night shifts, and constant availability are challenges every hotel faces. The need to answer the phone around the clock can be overwhelming – especially during unexpected staff shortages. Our 24/7 telephone call center service relieves the burden on your team by professionally handling guest inquiries at any time. This allows you to focus on what matters most: providing your guests with an unforgettable on-site experience. Contact us today to schedule a free consultation and discover how our service can help you.
Services & advantages
Remote reception for your hotel or parahotel business
Services for your guests
End-to-end services delivered by a trained European team.
Email Management
Reservation Handling
Telephone Support
Guest Communication
Online Reception
Self Check-In Support
Digital Concierge
Advantages for your hotel
Measurable outcomes for your operation and your team.
More efficient allocation of personnel resources
Gaining more time for your guests on site
Reducing administrative workload for your staff
Reduce operating costs
Improved data quality in your PMS system
and many more...
What our customers say
More time for your hotel
Reception Remote is your reliable partner for hotels and other accommodation businesses, supporting you in running your daily operations efficiently. As your external reservations department, we ensure the smooth and professional handling of all administrative tasks.
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Services
Contact Information
Schweiz & rund um die Welt
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